About Columbia Center (2024)

CONTACT US

By Car

• From Yakima Area – Travel south on I-82, take exit 102 (I-182 E) toward Richland/Pasco. Merge onto WA-240# at exit 5A toward Kennewick. Take Columbia Center Blvd, follow the right curve to N. Columbia Center Blvd. Columbia Center mall is on the right.

• From Walla Walla – Travel W on US-Hwy 12, Take exit 12A merging onto US-395 S toward Kennewick / Pendleton. Cross the Blue Bridge, merge onto WA-240 toward Richland, Take Columbia Center blvd. Turn Left onto N. Columbia Center Blvd go about ½ mile, Columbia Center mall is on the right.

• From Spokane / Post Falls – Travel W on I-90. Take Exit 220 (US-395 S) toward Ritzville / Pasco. Merge onto I-182 W toward Richland / Pendleton. Take exit 12A (US-395 S) toward Kennewick / Pendleton. Cross the Blue Bridge, merge onto WA-240 toward Richland, Take Columbia Center blvd. Turn Left onto N. Columbia Center Blvd go about ½ mile, Columbia Center mall is on the right.

• From Oregon – Travel W on I-82 toward Kennewick / Spokane. Take Exit 109 (Badger Rd), turn Right onto E Badger Rd. Enter Next roundabout and take the 2^nd exit onto W. Clearwater Ave. Turn Left onto N. Columbia Center Blvd. Turn Left at either Quinalt, Rio Grande, or Canal Ave to enter the Columbia Center mall.

By Shuttle

Public Transportation

The Ben Franklin Transit shuttles pick riders up atColumbia Center Monday through Friday 6:00am until 6:00pm and Saturday from 8:00am until 5:00pm. There are no shuttle bus pick-ups on Sundays. Shuttles pick-upriders approximately every twenty minutes outside the Polk-a-Dot Pottery entrance. For completeroute and transit information contact Ben Franklin Transitcustomer service at (509) 735-5100.

Ben Franklin Transit buses do not operate on the following holidays:

New Year's Day

Memorial Day

Independence Day

Labor Day

Thanksgiving Day

Christmas Day

Accessible Entrance

Accessible entrances are located at all mall entrances.

Accessible Parking

Handicapped accessible parking is available atColumbia Center Mall entrances.

AED (Automatic External Defibrillator)

AED located in Center Court, Food Court and Mobile Security locations

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ATM

Columbia Center has one Travelex ATM machine located near the food court in the Macy's Men's & Children's wing.

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Baby Changing Station

Baby changing stations are available in the Play Area and Food Court family restroom.

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Bike Racks

Located at all main mall entrances

Children's Play Area

This amenity or service is open during our regular mall hours.

Columbia Center values even the smallest shoppers. The Children's Play Area includes padded carpet, climbing toys, a clubhouse with a slide, a changing table, and a children's library.

*Children must remove shoes (socks required).

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Clock

Clock tower is located at the Center Court fountain

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Coca-Cola Vending

Coca-Cola values its strong, on going, exclusive relationship with Simon Malls.

Vending machines with a wide assortmentof beverage options are available throughout Columbia Center.

Directories (Mall Map)

Every mall entrance shoppers will find the handheld directory located at the code of conduct sign.Also a large format lighted directory at the JC Penney mall entrance, Barnes & Noble entrance and the Southwest wing.

Drinking Fountain

Your health and safety is our priority, per our Health Shopper Guidelines, this amenity or service is offered on a limited basis.

Convenient drinking fountains are located near Maurices and Pearl Tea.

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Family Restrooms

Located in the Food Court area between Panda Express and Kabab-N-Grill.

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Food Court

Located between Macy's Men's & Children's and the Southwest Wing

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Handicapped Accessible Restrooms

Located in the Food Court area between Panda Express and Kabab-N-Grill.

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Lost and Found

All Lost & Found items are turned into the mall management office.To check for an item, please call (509) 783-2109 duringbusiness hours.

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Mailboxes

USPS mailbox located outside West JCP entrance

Mall Walking

We welcome you to walk during our regular mall hours Monday - Saturday from 9:30AM - 8:00 PM and Sunday from 10:30 AM - 7 PM.

Management Office

The Mall office has an exterior entrance located under the sidewalk overhang between JCP & Macy's Men's & Children's store.

Mobile Device Charging Stations

You can charge your phone while you are shopping. Conveniently located Device Charging Stations allow visitors to charge their phones, tablets, and other communication devices while enjoying the mall. The Charging Station features comfortable seating - and is the perfect spot to rest and recharge!

Nursing Mothers Lounge

Find the Nursing Mothers lounge in the Women's restroom in the Food Court.

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Restrooms

Located in the Food Court area between Panda Express and Kabab-N-Grill.

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Retailer Gift Cards

A large selection of retailer and restaurant giftcards can be found on the giftcard tower next to the Play Area. They are available for purchase in the Mall Management Office located between JCPenney and Macy's Men's and Children through an exterior entrance.

Office hours: Monday-Friday from 8AM-5PM

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Security & Police Substation

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Simon Giftcard®

Give the gift of shopping with a Simon Giftcard, available in denominations ranging from $20 to $500. There are no fees after purchase and the funds do not expire. The Simon Giftcard can be used anywhere Visa, MasterCard or American Express are accepted. See cardholder agreement for complete terms and conditions.

Find a large selection of retailer cards at our Giftcard Tower in the JCPenney wing next to the kid's Play Area.

Giftcards can bepurchased in the Mall Management Office, located outside between the JCP West mall entrance and Macy's Men's & Children under thesidewalk overhang.

Office hours:
Monday - Friday 8AM - 5PM

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Simon Mobile App

The Simon Mobile App can help you find your favorite stores, dining and entertainment options at the Simon shopping center nearest you. You'll also be able to check out the latest deals, news and events available at your favorite center right from your smartphone or tablet. And there are many more features designed to enhance your shopping experience including mall maps, gift card balance check and more. Download the free app from your favorite app store.

Soft Seating

Take a break in between shopping in one of our many, chic, soft seating areas located throughout the mall.

(Bring your computer and access our WiFi during your rest.)

StormReady

All Simon Malls, Mills and Premium Outlets in the U.S. have achieved the national 'StormReady' designation by the National Weather Service. This designation recognizes Simon centers' preparedness to handle all types of severe and potentially life-threatening weather situations.

Strollers

A fun ride through the mall! Kiddie Kruzzers are located in front of Macy's Men's & Children's and JCPenney. Each Kiddie Kruzzer includes a handy bag area to place your belongings.

The cost is only $5 during your shopping experience at Columbia Center. Please return the Kruzzer to its original spot after use.

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SYF Coin Wishing Wells

The SYF Coin Wishing Wells bring in funds for Simon Youth Foundation (SYF) programs. The SYF helps provide economical, educational and career development opportunities to local youth. All of the proceeds collected from the SYF Coin Wishing Well go to the Simon Youth Foundation.

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Wheelchairs (Complimentary)

Wheelchairs are available for checkout atSimon Mall Management office or by calling 509.627.9283. Borrower mustprovide a valid phone number to sign out a wheelchair. We ask that wheelchairs be returned to the SimonMallafter use. Chairs are available on a first-come/first-serve basis. No reservations will be accepted.

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Wireless (Wi-Fi) Internet

We offer free wireless internet to our shoppers at this Simon shopping center. Any shopper with a Wi-Fi enabled laptop, tablet or smartphone can easily log onto the Wi-Fi network. All shoppers have to do is open their web browser or select "#Free Simon Wi-Fi" (the SSID name) from their available list of wireless networks to get to the Simon Malls Wi-Fi landing page. All shoppers that choose to use the Wi-Fi network at this mall must agree to Simon Wi-Fi Terms & Conditions of Use prior to using this free service.